BUILT TO LAST | ELEVATE EVERY OCCASION
LIFETIME PEACE OF MIND
Built to Last.
Backed for Life.
We stand behind the quality of our products. The Mr. Smokesome Lifetime Guarantee protects your purchase against defects in materials or workmanship, so you can enjoy your smoker with confidence for years to come.
THE DETAILS
Our Lifetime Guarantee
What’s Covered
Our Lifetime Guarantee covers defects in materials or workmanship. Claims are reviewed individually to make sure we can provide the most appropriate solution.
What’s Not Covered
The guarantee does not cover normal wear and tear, misuse, accidental damage, improper use, lost items, or consumable products such as wood chips.
How We’ll Make It Right
If your claim is approved, we may provide a replacement product, replacement part, store credit, or another appropriate solution depending on the circumstances.
Questions? We’re happy to help. Contact us at support@mrsmokesome.com.
Need to Make a Claim?
Simply complete the form and include proof of purchase along with clear photos showing the issue. Our team will review your claim and get back to you as soon as possible.